WhatsApp for customer services teams
Companies increasingly communicate with WhatsApp because customers only want one thing: fast and super easy contact via their favourite messaging-app.
Take control over incoming WhatsApp messages
Are you losing control over incoming WhatsApp support messages? The Grasp team inbox provides you with a single overview for an organized serviceteam.
No more waiting customers
Use Message templates to answer questions blazing fast. The suggestion engine will help to suggest replies to answer even faster.
Full customer profile overview
Create a timeline of all your customer activities. With Grasp you have the full customer profile information directly available.
Everywhere on any device
No more limitations, your customer support is always online. Answer all your customer questions from every device.
An Official WhatsApp Business API, you’re just 3 easy steps away!
With the industries fastest set up you are up and running with just 3 easy steps. Be always on, with a verified WhatsApp number.
You focus on the complex issues and Chatbot takes care of the rest
Relax and allow Grasp’s Chatbot to answer and guide your customers - without the help of an agent. This empowers your team to focus on more complex issues that truly need a human touch.
Scan. Type. Boom.
Connect with your customers via WhatsApp instantly. Try it yourself, scan the QR code and connect with us. Feel the blaze?
Customer service software for growing teams
Grip on WhatsApp begins with Grasp
A relief for your team, with a high five after every contact.
- Accessible in a flash through multiple channels
- Continuous English support
- 14-day free trial